American Airlines Refund Policy

American Airlines' policy refers to travel credits as "rollover" credits. A "rollover" credit would be the refund a traveler could receive for the difference between the original purchase price and the new lower fare. If you've already purchased an American Airlines flight - and that flight is subsequently available at a lower available fare that's net of the Airline's change fee, you can get a rollover credit good towards a future flight on American Airlines.

  • Ticket must be purchased directly through the airline
  • Ticket must be issued and no portion of the ticket has been used.
  • No changes to the origin/destination/stopover points/flights/dates.
  • All conditions of the lower fares/charges are met, including booking code and any advance reservations/ticketing requirements.
  • When reduced fares are for sale for a limited period of time, American reserves the right to decline to issue refunds.
  • Applies to travel between US 50 states and Canada and between Puerto Rico/US Virgin Island and Canada.
  • Dependent on the type of fare purchased.
  • Traveler will pay the applicable change fee on the fare purchased before the difference will be refunded.
  • Refund will be in the form of a travel voucher.
  • If the refund amount is less than the applicable "re-issue" fee no refunds will apply.