Virgin America Refund Policy
- Ticket must be purchased directly through the airline
- Changes must be made prior to scheduled departure time.
- The remaining balance (after the change fee) will be held as a credit file for travel on Virgin America within 12 months following the change. (not the date of booking)
- If you make a change 24 hours after booking, there is no fee and the refund will be made back to your original form of payment.