On behalf of the entire Holiday Inn Express Team, we extend a warm welcome! We know that you always have choices in the hotel that you choose to stay, so we are honored and most appreciative that you have chosen us. We pride ourselves on guest satisfaction and consistency. If there is anything that you need to make your stay more comfortable, please inform our staff so that we can make every effort to accommodate your needs. If you have any concerns or if you are dissatisfied in any way, please LET US KNOW and give us a chance to MAKE IT RIGHT. The sooner we know, the sooner well fix it. We strive to obtain 100% customer satisfaction and our resource is you!